Marketing, as a concept,
is not the result of a sudden flash of inspiration. It
has matured over some 50+ years and since its introduction
has undergone further refinement to meet the conditions
of different markets & mediums.
What is Marketing
There are many definitions of the word
marketing. One of the most straightforward says that marketing
is getting the right goods (or services) in the right
quantity to the right place at the right time and making
a profit out of the operation.
Marketing is a comprehensive
function not merely a question of selling the product.
Following
from that definition it can be seen that the functions
undertaken by the marketing process are extensive.
Among
the most important functions of marketing are the
assessment of the market to discover where the
consumers of the product are to be found, how many
there are of them, whether their number - which
constitutes the market - shows a tendency to grow
or to diminish.
It is also a function of marketing to
probe into the attitude of potential consumers and what
motivates them to purchase. What do consumers need? What
is their attitude to current products and the prices
they have to pay? Do they have marked preferences between
one product and another and, if so, what are they? Marketing
must identify potential consumers and provide essential
information on the motivational factors that contribute
to the consumer's decision to purchase.
Marketing is also concerned with the
promotion and presentation of a product or service, both
through advertising and merchandising. Do consumers respond
to special offers, provision of samples, demonstrations,
free trials or other forms of promotion?
Research can provide the answers that
can be very important in helping the marketer place their
product in the appropriate position in the consumer's
perception.
METHODS OF MARKET
RESEARCH
There
are three main methods used in Consumer Research.
These are:
- desk research;
- field research;
- motivation
research.
Each
method has a part to play in providing the marketer
with a picture
of
the individual who will
consume their product or use his service.
Desk Research
The starting point for any form
of market research can be done—as
the name implies—seated
at one’s desk. There are masses of statistics
prepared by government, trade associations
and market research consultants readily available
to the would-be researcher and which he can consult
without stepping outside his own office.
Field Research
Desk research can provide
the marketer with a great deal of general
information with regard
to general economic trends and data regarding the
intended product and its market segment but it is unlikely
to provide complete guidance on the consumer’s
reactions to his own specific range of products or
to those
of his immediate competitors.
There are many methods of collecting field data many
of them, however, are difficult to undertake in an
online marketing environment except perhaps the questionnaire
which can be utilised to collect visitor information
although it is often necessary to offer an incentive
to motivate site visitors. Motivation
Research
Motivational research covers
a wide range of activities and integrates much of
the data collected and compiled by other methods.
Such
information, reduced to statistical form, provides
the marketer with important information and
likely trends and attitudes to their own
product and the products of his competitors within
their market segment. In spite of this abundance of information, however,
one essential question is still left in the air.
This question is: why does the consumer behave in
the way he does?
Methods and systems exist involving
the scientific analysis of consumer behaviour
which enables the marketer to identify the factors
which contribute to the success or otherwise
of an online advertising, marketing or sales
campaign. Internet Marketing
and Scientific Analysis provides
the environment in which visitor response can
be measured in the online sales process. Internet Marketing
The principles of online marketing are
no different from traditional 'bricks & mortar' techniques
outlined above.
Yet when it comes to marketing online
many of the basic marketing principles seem to get overlooked
and ignored.
Every business, including those online,
is selling different products to a variety of different
people in different niche markets. Those different markets
are not going to respond in the same way to the same
marketing approach or techniques.
How do you know for a fact that your
web site and what you're doing on it is what's required
to make your online business a success and its most profitable?
You
don't.
Unless of course you scientifically
test your marketing strategies and product placement
and work to continually improve your visitor/response
conversion ratio.
INTERNET MARKETING
& SCIENTIFIC ANALYSIS is
a proven method to provide real-world data and information
to enable
you
to maximise the investment already made in the building
and promotion of your web site. |